Shipping policy

Shipping Policy
1. Order Processing Time
All footwear orders require 1–3 business days for warehouse processing, including quality checks, size verification, packaging, and logistics arrangements.
2. Shipping Regions and Delivery Times
We ship to most countries and regions worldwide.
Orders destined for remote areas are subject to a remote area surcharge.
Expedited air shipping and priority customs clearance services are available for sneakers, boots, and casual shoes.
Delivery times are estimates only and are not guaranteed. Delays may occur due to customs inspections, weather conditions, or carrier backlogs.
US Standard Line: 7–15 business days after shipment
US Express: 3–6 business days after shipment
Canada/UK/EU Standard Shipping: 10–22 business days
Australia Standard Shipping: 12–20 business days
3. Customs, Duties and Taxes
International shipments may incur import duties, VAT, or local customs fees depending on your country's regulations.
All taxes and fees are the buyer's responsibility. We do not cover customs clearance costs for footwear products.
Delays caused by local customs inspections are beyond our control and do not qualify for shipping fee compensation.
4. Order Tracking
Once the package leaves the warehouse, the system will send a tracking number to your registered email address.
You can view the delivery status via the tracking link on the order page. During peak seasons, logistics updates may be delayed by 2–4 days.
5. Force Majeure Disclaimer
We are not liable for compensation or reshipment regarding logistics delays or package hold-ups caused by force majeure events, such as natural disasters, flight cancellations, random customs inspections, or public emergencies.